It's completely free to join the Overpass marketplace, browse freelance contractor profiles, and interview potential candidates.

Once you hire an agent, there are two expenses to be aware of: an annual seat fee, billed monthly, and contractor compensation, billed weekly.

Each agent on your team requires a seat. The seat fee is your payment to Overpass for ongoing access to our marketplace and payment facilitation services.

Seats are not locked to a specific person. Whenever an agent contract ends, for any reason, a replacement contractor can be hired into the existing seat at no extra cost.

Each seat is an annual subscription, and costs $240/month.

Seat fees are generally billed on the 1st of each month. However, your initial seat fee is charged when your first contract offer is accepted, and is prorated based on how many days remain in the current month.

We also offer a 25% discount to clients who are willing to pay the entire yearly cost up front. Rather than paying $240/month, you may choose to pay $2160 in advance, which brings the effective monthly rate down to $180/month.

Seat fees are nonrefundable.

(More questions? Check out Understanding Overpass Seats.)

Contractors in the marketplace all have an advertised hourly rate shown in their profile. Rates run between $5/hour up to around $35/hour, depending on contractor location, work history, and experience level. 100% of the contractors' hourly rate is paid to them; Overpass does not deduct any fees from this compensation.

The Overpass billing period runs from Monday - Sunday. During the week, we encourage you to check in to ensure your team is working as expected.

You are invoiced for the literal time logged in the system by your contractors. Both clients and contractors have the ability to make adjustments to the timesheet prior to the weekly charge.

You'll receive an invoice for the previous pay period every Sunday night, at 11:59 PM (U.S. Eastern Time.) You will be notified of this invoice via email, but you can also see it by logging into Overpass, selecting Workforce, and then selecting Invoice History.

You have 48 hours to make any necessary adjustments to the invoice. After 48 hours (Tuesday night, 11:59 PM), the invoice will auto-approve, and further changes cannot be made.

Logged hours should only be adjusted to correct errant time-tracking; invoices should not be used to reflect any performance issues. If you have concerns regarding the quality of your contractors' work, you should speak with them directly and/or end the contract if necessary.

Some clients choose to offer performance-based commissions or bonuses to motivate contractors. Since these cannot be tracked via our regular time-tracking system, they must be manually added to your weekly invoice. Simply list those additional funds in the Commissions field on your weekly invoice. Please note you will also be prompted to add a Reason (context or explanation) for that bonus or commission.

Learn more about managing invoices and commissions here.

Because we act as a payment facilitator, clients hiring through Overpass are not expected or required to provide any tax information or other HR documentation to contractors. Overpass contractors simply report the total amount of money they've made throughout the year as "additional freelance income" on their taxes.

Overpass applies a 3% processing fee to all credit card payments.

Cancelling Individual Contracts: You are able to end an individual Overpass contract at any time, although we do ask that you give your contractors as much notice as possible as a matter of respect. Once that contract is cancelled, the seat is open and may be filled with another contractor immediately. You are responsible to pay out all hours which were already logged prior to the end of the contract.

General issues with weekly contractor compensation must be addressed during the invoice review period (Monday - Tuesday of every week). Once the contractor has been paid, compensation cannot be refunded.

Monthly seat fees are not refundable, except in exceptional circumstances and solely at the discretion of Overpass.

Cancelling Your Entire Account: As explained above, your seat purchase is an annual commitment. At the end of your first year, you are welcome to renew or end your subscription. Cancellation is not available mid-term, unless granted special exception from our CEO.

We want you to feel secure and supported in all payment matters. For any other billing or pricing concerns not covered here, please reach out to us via our live-chat channel, or email our team at billing@overpass.com.