Working in Overpass

Building, monitoring, and running successful sales campaigns.

14 articles in this collection
Written by Yamen Bendit, James Harr, and Garrett Williams

Using the Preview Dialer & CRM

Understanding Call Outcomes

Managing your campaign calling queue

Written by Garrett Williams
Updated over a week ago

Adding & Editing Contacts

Updating contact info in the Overpass CRM

Written by Garrett Williams
Updated over a week ago

Email with Overpass

Support your phone sales campaign with email marketing

Written by Garrett Williams
Updated over a week ago

Client Tools & Strategy

Creating & Customizing Call Outcomes

Adapt your Overpass workflow to meet your needs.

Written by Garrett Williams
Updated over a week ago

Adding Training Resources

Provide your agents with the resources they need to be successful

Written by Garrett Williams
Updated over a week ago

Understanding Agent Roles

Choose the right access for each member of your team

Written by Garrett Williams
Updated over a week ago

Understanding the Campaign Monitor

Stay on track with accurate monitoring tools

Written by James Harr
Updated over a week ago

Utilizing Multiple Campaigns

Keep your sales efforts targeted and organized.

Written by Garrett Williams
Updated over a week ago

Live Call Monitoring

Train and guide your sales team in real time

Written by Garrett Williams
Updated over a week ago

Create a monitoring plan

A short guide to creating a plan to monitor your campaigns.

Written by James Harr
Updated over a week ago

Monitoring Effectively

Learn the three core metrics of campaigns and how to monitor your agents through a successful campaign.

Written by James Harr
Updated over a week ago

Leads & Lead Lists

Clients' Intro to Lead Lists

New to phone sales campaigns? Here's what you need to know about sourcing a quality lead list for your team.

Written by Garrett Williams
Updated over a week ago

Formatting & Uploading Lead Lists

Importing your own lead lists into Overpass

Written by Garrett Williams
Updated over a week ago

Integrating Unbounce Landing Pages

Learn how to connect a landing page to your Overpass campaigns.

Written by Yamen Bendit
Updated over a week ago